Measuring the Pulse of the Enterprise eBook

Measuring the Pulse of the Enterprise

Carey, Paul

Worldwide Center for Organizational Development

ebook

£60.58 or $99.95

About Measuring the Pulse of the Enterprise
Surveys are a highly valuable tool for organisations in meeting a variety of objectives including: ? Analysing the most critical factors that determine the climate or culture of an enterprise at a point in time ? Comparing the performance of an enterprise with its competition ? Comparing groups or teams inside the enterprise with each other ? Gauging the impact or effectiveness of organisational policies, procedures or strategies ? Measuring individual or team satisfaction or morale ? Assessing the appropriateness of enterprise-wide leadership approaches or style ? Analysing the relative success of enterprise-wide communication processes ? Determining performance inhibitors for individuals or teams within the enterprise Whatever the reason for carrying out a survey, it must be carefully planned, efficiently carried out and effectively acted upon. This 320 page manual describes the major steps that any enterprise should consider before, during and after an organisational survey is implemented. Measuring the Pulse of the Enterprise is intended to be a highly practical and comprehensive guide to help organisations gain full value from this remarkably rich and rewarding experience - provided that it is well managed throughout. This book breaks this large and complex process into fourteen separate but integrated sections that can be read in isolation or sequentially from beginning to end. Chapter 1: What is a good attitude/opinion/culture/ survey? Chapter 2: Why should organisations conduct employee surveys? Chapter 3: How do employee surveys fit with organisational strategy? Chapter 4: How to design & customise an effective survey (Part 1 - Questions & Formats) Chapter 5: How to design & customise an effective survey (Part 2 - Preparation & Development) Chapter 6: Survey fairness, validity and coherence (getting it right) Chapter 7: Preparing the organisation for a survey - Who should do what, why, where & how? Chapter 8: Managing the timing of the whole survey process Chapter 9: Collating the results effectively, efficiently and fairly Chapter 10: Analysing the results Chapter 11: Documenting the results ready for reporting

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