12 Ladders to World Class Performance eBook
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12 Ladders to World Class Performance |
| Author: |
Drennan, David |
| Publisher: |
Kogan Page |
| Format: |
ebook |
| Price: |
£6.79 or $13.25 |
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About 12 Ladders to World Class Performance
Take your organization to the pinnacle of world class performance. Within each of these 12 ladders, Drennan and Pennington clearly reveal strategies for getting to the top: aligning management objectives; customer focus; organizing the workplace; visible measurable systems; managing for quality; eliminating waste; best operating practice; teamwork; staff empowerment and involvement; rewards and recognition; purposeful communication; continuous learning.
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